To ensure Citilink Cashback and promo code eligibility.
DOs
Return to ShopBack and clickthrough to merchant site every time you are making a new transaction.
Orders made on external partner pages or using external partner voucher or discount codes (eg. banks, telcos, loyalty networks) are not valid for Cashback.
DON'Ts
Orders on external partner pages
Gift card purchases
Changes, cancellations, no shows
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 days
75 days
Notes
Excludes taxes, fees & service charges Cashback will be credited only for completed, eligible travel. Please note that due to COVID-19, there may be a delay to your cashback being credited to you. We appreciate your patience during this time and will update when we can.
Terms & Conditions
If you are making 3 separate transactions on Citilink, you should click through ShopBack 3 times, each time before making a new purchase