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Travel

Hotels.com

3% Cashback

All Customers

3%

When will I get my Cashback?

Purchase

Today

Tracked in

2 days

Confirmed

120 days after travel

Check exclusions and T&Cs

Deals & Discounts

What you need to know

Ensure your Cashback is tracked

Do

Use only promo codes featured on ShopBack

Click through ShopBack again if there's any error

Don’t

Cancellations, no shows and changes to bookings.

Gift card purchases, promo/voucher codes not approved by ShopBack are not eligible for cashback unless otherwise stated

Hotels.com Credit / Good Will Credit whether partial or paid in full will not be applicable for cashback

Bookings on external partner pages

Flights, car, and vacation packages

Notes
  • Cashback is calculated based on final price excluding taxes, fees and service charges.

  • Cashback excludes store credits and voucher codes.

  • Standard Cashback rate is only available to members that are not signed in to Hotels.com or who make a purchase as a guest.

Other terms and conditions
  • ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (eg coupon and deal websites).

  • If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active.

  • Return to ShopBack and click through to the merchant every time you are making a new transaction.

  • If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.

  • Accounts that engage in fraudulent orders or activities to game or cheat the Cashback system, will be banned, with Cashback removed.