To ensure IHG Hotels & Resorts Cashback and promo code eligibility.
DOs
Return to ShopBack and clickthrough to merchant site every time you are making a new transaction
Orders made on external partner pages or using external partner voucher or discount codes (eg. banks, telcos, loyalty networks) are not valid for Cashback
Commission is also not available at some IHG properties. Full list of non-commissionable properties here: https://ihg.sharepoint.com/:x:/s/PaidMediaPPSTeam2020/EaGMbf_VBkNCk-Tj8vG2jGABizvCOstJGnnBffqfQuCA0A
Customers will only be rewarded a commission when their stay is completed at the booked hotel
Commission is only available for commissionable IHG Hotels & Resorts room rates (any costs incurred outside of room for example dinner, parking or room service are non-commissionable)
DON'Ts
Bookings made on merchant app & external partner pages
Changes, cancellations, no shows, any bookings made with a gift card or the purchase of online gift cards
Commission may be declined if you apply an additional discount that reduces your overall purchase price, e.g., Voucher codes, student discount, staff discount
Specialty-negotiated rates such as IHG Employee Rate, IHG AARP Membership Rate, Canada Government Rate, Chase Anniversary Night, Chase Free Night Flex Rate, and Groups and Meetings are not eligible for commission
Rooms booked and paid for by IHG One Rewards points (Rewards Nights, Royal Ambassador/Ambassador Rewards Nights) and any bookings for Six Senses properties, IHG Army hotels, and Kimpton properties in North and South America
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 DAYS
120 DAYS AFTER TRAVEL
Notes
- Cashback is not eligible for Employee Rate, Friends and Family Rate, Rewards Night, Chase Free Night, Groups and Meetings Rate. - Non-eligible Properties: Mr. and Mrs. Smith, Avid Hotels, Candlewood Suites, Crowne Plaza Hotels & Resorts, Holiday Inn, Hotel Indigo, Intercontinental, Regent, SPHC, Staybridge, Kimpton, Military properties. - Cashback will be credited only for completed, eligible travel. Please note that due to COVID-19, there may be a delay to your cashback being credited to you. We appreciate your patience during this time and will update when we can....
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Terms & Conditions
If you are making 3 separate transactions on InterContinental Hotels Group, you should click through ShopBack 3 times, each time before making a new purchase Usage of codes not posted and approved by ShopBack will affect the eligibility of Cashback IHG Hotels & Resorts calculates commission excluding VAT, delivery, and any other charges...
