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IHG Hotels & Resorts

2% Cashback

Others

2%

Cashback timeline

Purchase

Tracked in

2 days

Confirmed in

120 days after your trip

Terms and exclusions

Exclusions

You won't get Cashback on:

  • IHG Employee Rate
  • IHG AARP Membership Rate
  • Friends and Family Rate
  • Rewards Night
  • Chase Free Night
  • Groups and Meetings Rate
  • Non-eligible Properties: Mr. and Mrs. Smith, Avid Hotels, Candlewood Suites, Crowne Plaza Hotels & Resorts, Holiday Inn, Hotel Indigo, Intercontinental, Regent, SPHC, Staybridge, Kimpton, Military properties
  • Bookings made on merchant app & external partner pages
  • Canada Government Rate
  • Chase Anniversary Night
  • Chase Free Night Flex Rate
  • Rooms booked and paid for by IHG One Rewards points (Rewards Nights, Royal Ambassador/Ambassador Rewards Nights)
  • Any bookings for Six Senses properties, IHG Army hotels, and Kimpton properties in North and South America
  • Store promotions, discounts or special deals unless otherwise stated
  • Any Gift Card, Voucher or store credit purchase
  • Any Gift Card or Voucher redemption
  • Any store credit redemption
  • Other bonus or cashback systems or corporate benefits, unless otherwise stated
  • Vouchers or Promo codes not featured on our platform
  • Fees ยท Taxes ยท Service charges

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
  • No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
  • We can only track your Cashback if you show up for your booking.

Other terms and conditions

IHG Hotels & Resorts terms and conditions:
  • Commission is only available if your purchase is completed online
  • Orders made on external partner pages or using external partner voucher or discount codes (eg. banks, telcos, loyalty networks) are not valid for Cashback
  • Customers will only be rewarded a commission when their stay is completed at the booked hotel
  • Commission is only available for commissionable IHG Hotels & Resorts room rates (any costs incurred outside of room for example dinner, parking or room service are non-commissionable)
  • Commission may be declined if you apply an additional discount that reduces your overall purchase price, e.g. voucher codes, student discount, staff discount
  • Bookings will now be tracked with the commission based on the booking value. The booking value is subject to change post-checkout. Commission will not be paid out until an average of 6 weeks after the stay is completed

ShopBack terms of use

Deals & Discounts

Cashback tips
  • Remember to check T&Cs
    Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
  • Restart from this platform every time
    Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
  • Don't use adblockers or click on other links
    Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • Restart from this platform if payment fails
    If you encounter payment errors during your purchase, you should restart your visit to the IHG Hotels & Resorts website or app from this platform to ensure that your Cashback continues to be tracked.