To ensure ZALORA Cashback and promo code eligibility.
DOs
Use only promo codes featured on ShopBack
Click through ShopBack again if there's any error
Ensure that Zalora app is installed, and the app is not opened in the background before clicking through from ShopBack
Ensure that no Coupon / Voucher / Cashback sites were clicked on to ensure cashback.
For Zalora, always clear your cart before using the link from this platform. Items already in the cart when you visit from a link on our platform will not be tracked for Cashback.
DON'Ts
Returns, exchanges & cancellations
Gift card purchases
Usage of codes beginning with ZBAP, voucher code with prefix ZCREW, gift card purchases, and sometime bags purchases
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
7 DAY
90 DAYS
Notes
Cashback is calculated based on final price excluding taxes, fees, delivery fees and service charges. Cashback will be capped at SGD20 for each ZALORA user per order per month. Order exceeded user cap of SGD20 will be tracked at $0 until the refresh in subsequent month. Cashback based on order value after deducting ZALORA Wallet credits. Cashback will be prorated for partial returns/exchanges....
Read more
Terms & Conditions
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (eg coupon and deal websites). If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active. If you are making 3 separate transactions on the merchant, you should return and click through ShopBack 3 times, each time before making a new purchase....
